We regret to inform you that shipping through minne is currently limited to addresses within Japan. International shipping is in preparation, so please stay tuned. Thank you for your patience.
“add color” sells its products on the handmade marketplace minne.
To ensure a smooth shopping experience, we have outlined the process from placing an order to delivery.
Order to Delivery Process
①Placing Your Order
Select your desired items and add them to your cart before completing your order.
②Order Confirmation Message
Once your order is complete, we will send a message confirming the details of your order. Depending on the product, we may accommodate your preferred delivery date and time.
※If you do not receive this message within 24 hours of placing your order, please contact us.
※For payments made via convenience store payment, Japan Post Bank transfer, or bank transfer, the confirmation message will be sent after payment is confirmed.
③Shipping Notification Email
You will receive an automated email from minne notifying you that your order has been shipped.
④Delivery
Upon receiving your order, please confirm there are no issues with the items. If everything is in order, the transaction will be considered complete.
If there are any issues or if you have questions about the purchased product or transaction, please contact us.。
If You Have Further Questions
If you have any questions about your purchase, please refer to the minne Help and Guide for assistance.
Purchase – minne Help and Guide
For further inquiries, feel free to contact us through the minne messaging system or via our contact form.
Thank you for shopping with us!